Returns

Who actually handles a return

Your Body Insight has no order system, no returns department and no access to any payment. Every purchase made through a link on this site is placed on amazon.com, so the return goes back to whoever you paid: Amazon, or the Amazon marketplace seller named on the listing, under Amazon's returns process. If you write to us about a refund, all we can do is point you back to your Amazon account, which is where the return has to start anyway.

Amazon's standard window

When we checked Amazon's returns policy page on September 30, 2026, it said that most items can be returned for a refund or replacement within 30 days of delivery, provided they are in original or unused condition. That is Amazon's standard window for most items, not a rule we can vouch for on any particular product, for three reasons:

• Some product categories are excluded or have their own conditions, and items marked "Final Sale" on the listing are not returnable at all.
• A marketplace seller's terms can differ from Amazon's own within Amazon's rules, and the listing's return details are where that shows.
• Amazon can change the policy at any time, and the version in force on the day you bought is the one that applies.

So before you buy, and before you assume a return will be simple, read the return details on the actual listing and on Amazon's returns policy page, which is reachable from the footer of any Amazon page under its Help section. Amazon's page also says that a non-returnable item which arrives damaged, defective or materially different from what was ordered should be raised with Amazon's customer service; the same applies to a damaged supplement bottle.

A note about supplements specifically

Everything in our catalog is something you eat, drink or swallow. Amazon's page did not list a supplement-specific rule when we read it, but the "original or unused condition" wording matters more for a consumable than for a pair of headphones: an opened container may be treated differently from a sealed one. If you are unsure, check the listing's return details before opening the package, and keep the outer packaging until you know you are keeping the product.

How to start a return on Amazon

1. Sign in to your Amazon account and open Your Orders.
2. Find the item and use the return or replace option beside it; Amazon's help pages describe starting a return for an eligible item from Your Orders.
3. Follow the on-screen steps to choose a reason, a refund or replacement, and a drop-off or pickup method.
4. Keep the confirmation. Amazon notes that it can take time to receive and process a return before a refund is issued, so allow for that before chasing it.

What we cannot do

• We cannot cancel, change or look up an Amazon order.
• We cannot issue a refund, a replacement or store credit; we have no store.
• We cannot contact Amazon or a seller on your behalf, and Amazon would not discuss your order with us.
• We cannot tell you whether a specific return will be accepted; only the listing and Amazon's policy can.

Site questions only

The email address below is for questions about this site: a wrong pack size in an entry, a dead link, a dated price that no longer matches, a privacy request. It is not a customer-service channel for orders. See also our Shipping page, our Affiliate Disclosure and, for anything about an entry, the Contact page.

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